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Staffing Insights: Mike Cleland, Staffing Industry Operations Consultant, on “Driving Excellence” Via Recruiting Software

The staffing industry is quickly adapting to meet the changing needs of modern businesses by altering operations and increasing the use of modern technologies like recruiting software. As employment trends continue to impact the recruiting sector, professionals experienced in staffing will find that learning to maneuver and meet clients’ needs in the evolving marketplace may require different things than in years past.

Mike Cleland, founder of Charted Path LLC, and author of the book titled, “Behind the Wheel: Driving Excellence in Staffing Operations,” recently sat down to talk with us about the changing state of the staffing industry and how having the latest recruiting software really makes a difference.

Greater adoption of contingent labor
While it’s no surprise to staffing professionals that there has been increased reliance on contingent labor than in past years, it is important to note that not every industry is using these forces in the same way or frequency. Professional services like IT and healthcare are using contingent labor in a much different way than clerical or administrative services.

“I think the [greater adoption of contingent labor] is impacting different segments in different ways. In the IT staffing area I do think that more consultative staffing companies will be providing greater and greater value as the labor market continues to tighten. In contrast, high volume transactional staffing firms may struggle as the readily available talent pool continues to shrink,” said Cleland. “This is certainly anecdotal, but from an IT perspective, from what I’ve heard, there is more work coming back from offshore companies. If that is the case then there will be more projects and more project-based jobs that have a beginning and an end. Contingent workers will be the answer to this employment situation if that is going on.”

As the labor market continues to shift and the adoption of contingent and part-time labor increases, staffing firms will have to alter behaviors and offer even greater services at affordable rates. To take advantage of this shift, utilizing the right staffing and recruiting software will allow recruiters to stay competitive. According to Cleland, the open talent pool is creating a much more competitive market for recruiters.

“For high-demand talent as the labor market tightens the staffing firms who have recruiters with more traditional networking and sourcing skill will have a greater and greater competitive edge. Tools like LinkedIn are accelerating this trend back to referral-based recruiting because research and selection is being driven by a network of talent,” he said. “On the lower skilled temp sector side of the business, managing an inventory of reliable temp resources is critical and proving to be a greater and greater challenge. Firms that are disciplined in building and managing their candidate inventory will prove to find themselves with greater competitive advantage if the labor market tightens.”

Demand for staffing services expected to increase
With the adoption of contingent labor increasing, the services of staffing and recruiting professionals will play a larger role in employment. Contingent labor offers greater flexibility to both businesses and workers, which is boosting its popularity. To handle this surge in popularity, the right staffing and recruiting software will allow professionals to operate with efficiency in the face of increased demand.

“I think that the contingent trend is going to become more and more important part of the labor pool, which means that staffing has a very strong future, but firms have to continue to improve their people and processes to remain competitive. Either way the demand is not going anywhere but up,” Cleland said. “The underlying uncertainty [of the economy] and labor costs means that not a lot of firms want to hire permanent talent.  In addition, the ACA may also be playing its part in spurring on the use of contingent labor even with the delay of the employer mandate. However, for high demand labor, part of the trend toward contingent labor is driven by the talent who simply prefers contract based work. A lot of those high demand workers prefer project-based work because it tends to accelerate skill set development and provides greater control over their career path.”

Opinion on contingent labor trend differs between generations
Not every generation is on board collectively with the switch to contingent labor. Older generations that grew up with the idea of stable, long-term employment view work in a different manner than younger generations. With younger workers adapting and more companies becoming comfortable with contingent labor, the tides of change are upon the market. Having staffing and recruiting software that allows you to adapt to generational workers allows you to place the right workers in the right position.

“Companies are becoming more comfortable with contingent labor and the culture associated with using this type of labor. It has also become a more acceptable way to procure talent and a more acceptable way to work. This is partially due to the changing generations. Generation X, the people who are moving into or in current management positions have very different expectations of what it means to work for a company,” said Cleland. “As a Gen X, we don’t mind moving from company to company and most people from this generation show a certain amount of movement on their resumes. Statistics show that how many people change careers, not even jobs, during their lifetime has grown and this is very different than what it was 40/50 years ago.”

According to a study by Future Workplace titled, “Multiple Generations @ Work,” 91 percent of Millennials, defined as those being born between 1977 and 1997 (which also includes Gen Y for the purpose of this article), expect to stay in a job for less than three years. This means that the average Millennial will have between 15 to 20 jobs during the course of his or her working life. Another study from social researcher Mark McCrindle claims that those of this generation will change careers five times.

“Gen Y is even more comfortable with this approach to work than Gen X. For Gen Y, jobs are more about an interest and enjoyment than stability. There is no thinking that you’re going to be with a company for 20 years and employers understand this now and they know people are not going to be with a company for long. As a result, businesses are more focused on procuring talent and retaining the right employees because employees are more than likely open to looking for other jobs,” said Cleland. “For the younger generations a job is more about the work. What is being done and is it challenging and interesting [is important to millennial workers and they often believe that if] you ever get bored it is time to move on. This is a very different mentality than baby boomers who have a completely different expectation on work and are more apt to stay with a company for the long haul.”

Cloud-Based Recruiting Software Reduces IT Costs And Headaches For Staffing And Recruiting Industry Agencies

As staffing and recruiting companies, like many other organizations, look to cost saving measures, the importance of cloud-based staffing software and recruiting software cannot be undervalued. The impact of the Great Recession may be slowly receding and hiring is picking up, but with companies taking into account the need for staffing flexibility, they are looking for recruiters to offer direct services with greater benefits at decreased costs.

Cloud-based staffing and recruiting software is a cost-effective solution for many reasons. Not only does cloud-based staffing and recruiting software drastically improve the efficiency of recruiting professionals because they are able to access all information with any network-connected device, it also eliminates or greatly reduces the need to purchase applications, software, additional servers or employ in-house IT tech staff. This sizable chunk of operational budget funds – a significant non-revenue producing operational expense – is now available to be reinvested in the business or as pure bottom-line profits.

In North America, the adoption rate for cloud services is changing the face of business computing. More than 62 percent of all business have integrated some form of cloud computing system in place, according to a paper from Microsoft. This is because it is recognized that cloud computing solutions offer a wide range of positive features to businesses of all sizes.

If saving money were not enough of a push to switch to cloud-based staffing and recruiting software, then the added security of these measures might be. Staffing Industry Analysts reported that cloud-based staffing and recruiting software provides stability in a way that private programs cannot. Cloud vendors know data security and up-time reliability is critical to the ongoing success and efficiency of their customers and so put tremendous resources into their IT infrastructure and staffing to assure their customers of dedicated levels of performance. Only the largest corporate enterprise computing environments can match the physical security of cloud-based staffing and recruiting software. Additionally, they feature redundant back-up systems to assure 99.9+ percent uptime availability of the staffing and recruiting software.

Even with all of the security measures put in place to protect data, there is mobility to cloud-based recruiting software that is not possible with other options. A recruiter can easily use his or her mobile device, or any of the multiple mobile devices he or she probably owns, to access information about a client or potential candidate for a job. This ability to access information readily and quickly is another benefit for a staffing and recruiting professional. Employees are able to better prepare or source for potential candidates on a whim or access information instantaneously to answer a question immediately.

Finally, cloud-based staffing and recruiting software offers management an easy means to keep their staffing and recruiting software up-to-date while managing their costs. Software updates are made by the vendor so that business operations are not typically impacted.

Three Key Staffing Trends Drive Increased Opportunities for Staffing Agencies

Staffing and recruiting professionals who have weathered the interesting economic conditions experienced in the past year may already be experiencing some key trends. However, other people may be just beginning to notice the subtle changes to the market which will make having the right recruiting software critical. According to a study from technology staffing firm Yoh (a Bond International Staffing and Recruiting Software customer), 88 percent of major U.S. employers surveyed expect that their 2013 rate of hiring will meet or exceed the rate of 2012. Of the companies that answered positively for increasing hiring within those 12 months, 83 percent predicted that they will increase staffing levels by at least 3 percent, reported the Society for Human Resource Management.

The survey was administered by Amplitude Research during January 2013 and used the responses of 150 human resource executives and hiring managers at some of the largest employers in the nation. Each of the companies surveyed had revenues of at least $750 million and a workforce of at least 1,500 people.

“The optimism evident in our [study] is tempered by persistent economic uncertainty and operational efficiency that has reduced demand for workers,” said Yoh President Lori Schultz in a statement about the findings, according to the source. “In addition, as the workforce grows more complex through, for example, the use of contract labor, a majority of organizations will be left flat-footed since they haven’t adjusted their workforce planning habits to account for this complexity. Now more than ever, systematic workforce planning is crucial to quickly sourcing, recruiting and hiring top performers.”

While there are still concerns over the economy due to the slow climb from the recession, many businesses and staffing and recruiting professionals are finding that the change may be slow, but it is happening.

Here are three key trends you may or may not already be noticing:

1) Increased contingent forces. Almost every staffing and recruiting professional will say that they are seeing an increased number of contingent, temp and part-time work being offered. This trend is being seen in both the service and professional services sectors as employers look for greater flexibility. In the IT sector, the use of contingent labor has proven successful as those workers gain higher salaries and greater control over what projects they work on instead of traditional benefits. Other professional industries are looking to adopt this model to boost employment numbers. As this trend develops, utilizing the best staffing and recruiting software will position your agency for success.

2) Competition is fierce for top talent. Due to the increased usage of contingent labor for projects, companies are finding, especially in certain industries, that there is a lot of competition for workers. For jobs like occupational therapy in healthcare and infrastructure development engineering for IT, there is a dearth of qualified personnel who have the talent, experience and personality for the job. As a result, staffing and recruiting professionals who work in these sectors are being forced to compete, offering these workers competitive benefits and interesting projects to lure them away from other potential jobs. The right staffing and recruiting software will ensure that you are able to stay competitive in these sectors.

3) Companies are struggling with workforce planning. According to the study from Yoh, many companies report that they struggle with workforce planning. Recruiters and staffing professionals outfitted with unified staffing and recruiting software can provide a comprehensive consultation service to these organizations and help meet their needs.

While many of the companies who were surveyed reported that they intend to increase hiring in 2013, only 13 percent had a workforce plan with defined standards and milestones. By hiring a staffing professional, a company can better create a step-by-step workforce plan that could better reduce risks associated with bringing onboard a large number of people in a short amount of time.

Affordable Care Act expected to boost temporary staffing

While many businesses and Americans across the nation are looking at the Affordable Healthcare Act warily in terms of how it will impact employment numbers, others see potential opportunities. The full implementation of the ACA is expected to present a challenge for many businesses of every size and in every industry. Starting in 2015 (note: previously 2014. However the Obama administration delayed the mandate for one year), companies with more than 50 employees will be required to offer health insurance to full-time workers, which are those who work more than 30 hours per work, or pay a penalty fee. Some organizations are worried about what this will mean in terms of maintaining staffing levels, yet there are those who are excited by the potential of this new development. With a little over a year to prepare for the federal mandate, implementing an effective recruiting and staffing software is critical for positioning your staffing firm for success.

Time Magazine recently reported that temporary staffing and recruiting professionals are expected to experience a heyday of sorts. Temporary staffing agencies will benefit heavily from the ACA because organizations will turn toward using more part-time or contingent workers to complete tasks than go through the costs and headaches associated with keeping a large full-time salaried staff.

“In general [the ACA] is viewed as something that will lead to increases in the penetration rate of temporary workers,” said Tobey Sommer, an analyst with SunTrust Robinson Humphrey, according to the news source.

To deal with the increase in the number of clients and candidates looking for assignments, staffing and recruiting professionals will need to adapt to the use of more accessible, comprehensive solutions. Staffing software can help a professional remain on top of the developing industry. As clients look for a greater number of part-time staff and more potential candidates are made available for various jobs, recruiting software will become of great importance.

Staffing Insights: Bruce Steinberg, Employment and Staffing Industry Analyst, Sees Dramatic Changes Ahead Particularly With The ACA

A number of trends are impacting the staffing sector, so much so that industry experts are using data and observations from previous years to try and predict what employment is going to look like next year and in the next 10 years. Some trends are making technology adoptions like recruiting software necessary, while others are changing the face of the staffing sector and how it interacts with clients.

To weigh in on the evolution of the staffing industry, we have Bruce Steinberg, Employment & Economic Consultant. With more than 20 years of corporate communications experience specializing in the staffing industry, Steinberg has worked with Staffing Industry Analysts and the American Staffing Association as a director of research.

Let’s take a look into how he views the current state of the industry and what direction it may take to remain competitive.

The aging population and how it is impacting staffing
According to the U.S. Census Bureau, the elderly population is expected to more than double between now and 2050. As a result, the number of people over the age of 65, the typical age of retirement, will reach about 80 million or approximately one out of five adults in the nation.

Steinberg believes that this will have a drastic impact on the nation’s economy, the employment sector and the staffing industry.

“I think that one of the key trends that is impacting employment and jobs in general – and ultimately affecting staffing – is how the bell curve of the demographic profile is shifting to older people,” Steinberg said. “The high point of the bell curve indicating the population’s age is getting older, which is changing the nature of jobs and services needed for the economy. The recession may have slowed the percentage of people [leaving jobs] by delaying many people’s retirement, but that is soon going to change.”

Steinberg added that “the number of new workers coming down the pipeline is not as many [as previous decades], which means there will continue to be a shortage of workers, but at the same time, productivity has increased very fast because of computerization. In addition, business models in manufacturing and service industries have changed, and now people can produce a lot more products and services aided by technology… it will be interesting to see how it all unfolds, if the increase in productivity will manage with less workers.”

The state of the economy is impacting employment trends
Recently released employment numbers have everyone talking because according to one report, 77 percent of the jobs created in 2013 were part-time positions, reported The Boston Globe. For some, this figure was highly worrisome, and for others, it indicated a growing trend toward hiring contingent or part-time workers instead of full-time, salaried professionals.

“[Businesses could be using contingent and part-time workers as] a strategy to cope with the ACA. If that’s true or not, we don’t know. It’s what everyone has been saying, and I am certain that some businesses are using that as a strategy, but others are just finding that part-time workers are more efficient,” Steinberg said. “We are in a recovery, and the work and economy has not come back with any great magnitude – businesses at this stage may only need or can only create part-time employees, because of the relative weakness of the economic growth.”

The importance of staffing professionals using recruiting software to help keep desirable, comprehensive services
The changing face of the industry is resulting in a number of trends that professionals will have to learn to adapt to in order to remain current. The creation and implementation of the Affordable Care Act is just one way that staffing professionals can remain current and a vital part of the employment process for clients. Of course, the right recruiting software is also vital.

“Staffing companies have to be very aware of what the job trends are in the markets they serve and look to diversify in the sector they serve as well the variety of the services they offer to employers and businesses,” Steinberg said.

While some people are against the implementation of the ACA and the increasing presence of federal regulations in business, it could lead to a positive situation developing for staffing professionals.

“There are a lot of folks who disdain from heavy regulation on the employer/employee relationship – it’s an additional burden that they have to learn and it can gum up the works. That’s a very strong mindset within the staffing industry and with staffing industry executives. I have a very contrarian view that the more regulation and the more complicated the relationship is, the more reason there is to use a staffing agency,” Steinberg said.

He went on to say that the ACA and other regulations being implemented in the business world, especially concerning employment, could boost the desirability of hiring a staffing firm for many organizations.

“Small, medium and even large businesses are in business, not in the world of employment. For example, if a business is in the business of making widgets, they are experts in that. They are not necessarily experts at being employers. The ACA and regulations could be good for the staffing industry and increase organizations’ reliance on staffing firms because we are the experts in employment.”

How staffing professionals can benefit from the ACA
The ACA might just be a blessing in disguise for some staffing agencies if they can become experts in the act and market a consultation service as part of their brand.

“[While it may be very hard to become an expert in the ACA], it is very important for those in the staffing industry, to become very well versed in it and know how to implement it. Somewhere along the line the ACA will create a variety of new types of jobs and professions for staffing companies to fill,” Steinberg said. “If a staffing company can develop ACA experts, then they can provide those services to businesses, possibly creating a whole new service line.”

Based on these and other trends in employment and staffing, it is increasingly important that staffing and recruiting agencies update their staffing software to enable them to effectively handle changing demographics, job requisitions, and government regulations and reporting.

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Bruce Steinberg offers a range of products, services, and analysis of economic and employment data and can be reached at http://www.brucesteinberg.net

Staffing Software: Top 5 candidate sourcing techniques for staffing and recruiting professionals

The job of a staffing and recruiting professional relies on the well-oiled integration of a lot of different parts. Between managing clients and potential hires, arranging interviews and answering emails, it can be tough to stay current on the latest and greatest new practices for candidate sourcing. Utilizing the right staffing software is critical for being able to stay current as a staffing and recruiting professional.

Keep these five tips in mind to improve your candidate sourcing abilities:

1) Focus on crafting the job description.

While it may seem like an obvious detail, how the job description is worded can mean the difference between the right caliber of candidates applying or a pile of lackluster options. Make sure your job descriptions focus more on defining the job versus the person. Providing a compelling and accurate image of what the job will entail, along with an accurate depiction of the company’s culture, will allow potential candidates to better imagine themselves in this role and help them determine whether they have the right qualifications, experience, and disposition. Don’t be afraid to express all of the qualifications the client is looking for in a candidate – but be careful not to be so specific that only a ‘purple squirrel’ will fit the position.

2) Create a search procedure. 

A client might be looking for a new account manager and you’ve filled countless job descriptions just like this one successfully, but could your experience make you forget to research the role as well as you should? Source Con reported that thinking about the keyword search beforehand could save you some time down the road. Your staffing software and recruiting software should help you in this regard by allowing you to set up workflow processes and previously defined candidate searches that ensure success.

As Abraham Lincoln famously once said – “Give me six hours to chop down a tree and I will spend the first four hours sharpening the ax.”

3) Use social networking sites like LinkedIn. 

The digital age has provided staffing and recruiting professionals access to hundreds of thousands more candidates with a simple click of a button. You can provide your clients with plentiful options because social media networks have allowed professionals to place their resumes online in easy-to-read formats that are optimized for keyword and phrase searches. LinkedIn is currently the ultimate tool for staffing and recruiting professionals to source passive candidates and gain more insight into candidate credentials and capabilities, however, it’s important to ensure that you’re not getting lazy and relying too heavily on this one resource. Your  recruiting and staffing software, which is LinkedIn compatible, should always be your go-to tool for searching for available candidates to fill your customers’ job orders.

4) Make sure to network.

Yes, traditional networking skills are still crucial in the staffing and recruiting industry. Every business card you receive and connection you make at that dinner or event is a possible candidate for later to pull from. As you’ve seen, the soft job seekers who are gainfully employed, but willing to see what options you could bring them, are plentiful right now. Use your traditional networking skills to get business cards and then make digital connections on LinkedIn so you can keep aware of what a person is doing and how you both can help each other.

5) Stay in contact with candidates.

Your reach as a staffing and recruiting professional is only as good as your ability to connect with people. Expand your network by keeping in contact with past hires you’ve helped get a job – they more than likely will recommend someone else who might be actively or passively looking for a new position.

Staffing and recruiting professionals can use these tips in conjunction with staffing software to make greater strides in the industry. Use time-tested practices like personality tests, job skills checks, candidate sourcing and the right recruiting software solutions to stay on top of your game.

Misconception or truth? Millennial workplace stereotypes challenge staffing and recruiting agencies

Millennials may have an image problem. The generation, loosely considered those who were born between 1980 and 1995, are either in the workplace or about to be and unfortunately are viewed in less than flattering terms by many older professionals. Articles and web pages exploring the impact of millennials or dealing with them in the workplace have exploded on the Internet and a quick Google search for “generation Y or millennials and workforce or workplace” can result in about 72.5 million results, according to ZDNet. Meaning having the right staffing software for strong candidate placement is vital.

A recent survey from Beyond.com, a career network, has found that baby boomers and millennials have a drastic difference in opinion about how the younger generation stacks up.

  • A whopping 86 percent of HR pros said yes to the question “Are Millennials tech-savvy?,” but only 35 percent of Millennials answered yes.
  • Only 22 percent of HR pros said yes to the question “Are Millennials team players?,” while 60 percent of Millennials agreed.
  • Just 11 percent of HR pros said yes to the inquiry “Are Millennials hard workers?” However, 86 percent of Millennials answered in the affirmative.
  • Only 9 percent of HR pros said yes to the question “Are Millennials able to lead?,” but 40 percent of Millennials disagreed and believed themselves capable of leadership positions.
  • Just 1 percent of HR pros agreed with the statement “Are Millennials loyal to employers?,” while 82 percent of Millennials said yes in response to the question.

There is a number of stereotypes about this generation floating around – they’re tech-savvy, lazy and disloyal to employers. But, are these characteristics of an entire generation true?

Are millennials narcissistic?
It’s common to hear older generations comment on the narcissistic qualities of millennials. The Wall Street Journal reported that American college students scored 30 percent higher on the 40-item Narcissistic Personality Index in 2006 than they did in 1979, according to a San Diego State University study. An analysis of the University of California Los Angeles’ annual survey found that 53 percent more American college students rated themselves “above average” in writing skills than did so in 1966 –  and 13 percent more did so for math in 2009. Yet SAT scores decreased 4 percent over the same period.

Many believe this is a result of the “everyone gets a trophy” mentality that was rampant in the mid-90s. However, it is important to remember not to paint the entire generation with the same brush.

“There are always going to be some who are lazy and entitled, but they are people who give back to society,” said Dan Schawbel, a millennial who founded a research firm focused on his own generation, and the author of ‘Promote Yourself: The New Rules for Career Success.'”

Can millennials follow authority figures?
The idea that millennials don’t want to or refuse to follow the direction of managers and other leaders is common enough, and yet proven wrong in a number of studies. A study from the Center for Creative Leadership has found that millennials currently in the workforce are more willing to defer to authority than either baby boomers or generation X, reported Strategy Business. In a sample of 5,000 respondents, millennials were much more likely than the previous two generations to agree with statements like “Employees should do what their manager tells them, even when they can’t see the reason for it.”

  • 30 percent of baby boomers agreed or strongly agreed with the statement.
  • 30 percent of generation Xers agreed or strongly agreed with the statement.
  • 41 percent of millennials agreed or strongly agreed with the statement.

Psychologists believe this is because millennials were taught early on and throughout their schooling that doing as they were told would result in success. The “what do I need to do to get an A?” mentality.

Do millennials lack company loyalty?
The concept that millennials lack company loyalty in comparison to previous generations is actually an interesting falsehood, according to a study from the Center for Creative Leadership. Strategy Business reported that millennials are no less committed to their employers than baby boomers or generation X – at this time. Most references to company loyalty come from previous decades when the economy was much different and when it was the cultural norm to stay with an organization. This has largely changed for every worker in any generation, millennials just grew up with this mentality and were introduced to it at a much younger age. In addition, the lack of full-time positions available and increased usage of contingent or part-time labor has contributed to this change in mentality.

It’s important to remember that every generation suffers its own stereotypes. It wasn’t that long ago that the baby boomer generation was referred to as lazy or anti-establishment because many chose to protest the Vietnam War or social injustices. Every generation has to work to gain the trust and respect of the previous generation, who’s worried about passing the reins of the nation and its economy to a younger group. Staffing professionals can use their staffing software to better ensure that they are managing strong candidate placement – regardless of what generation the worker is a part of.

Onboarding a Large Number of Employees in a Short Period of Time

Bond recruiting software customer Bolt Staffing utilized Bond onboarding partner Efficient Forms and their Efficient Hire/WOTC product to solve a paper intense and time sensitive problem.

Efficient Forms“When we received a call from a prospect that needed 141 people who lived 500 miles away to be put on our payroll within a week, I knew there was only one way we could pull it off: Electronic on-boarding. I had seen the Efficient Hire/WOTC presentation at our annual staffing conference, and at the time, felt we were too small for it to be a cost effective solution. This was a different situation that required us to onboard employees who lived far away. I called Todd at Efficient Forms and he fast tracked us through the set up process and we were using their system within a few days. Within a week, we had everyone onboarded and legally ready to work the assignment. No e-mailing pdfs, no scanning, no faxes. It went smoothly. Had it not been for the ‘can do’ staff at Efficient Hire we wouldn’t have landed this new account.” Joanne Sanders, President of Bolt Staffing Services, Inc.

Efficient Hire/WOTC automates the new hire employee onboarding process and tax credit screening/processing for a number of staffing firms that also use Bond’s eEmpACT and StaffSuite staffing software. Efficient Hire/WOTC uses a custom question and answer process built around the firms’ requirements to gather all necessary information and then completes the required new hire paperwork, including end client specific policies. For example, EHX automates the completion of all a company’s terms, conditions, policies, procedures, direct deposit, employee information, I-9, W-4, State 4’s, and so forth.

With the optional inclusion of Efficient WOTC a company can ensure that they are capturing all of the eligible candidates for the Work Opportunity Tax Credit. Using the plain English questions of Efficient WOTC during the hiring process, the 8850 and 9061 are completed in good order every time.

About Efficient Forms and Efficient Hire:

Founded in 2004, Efficient Forms, LLC is a privately-held Colorado company that specializes in automated electronic solutions for dynamic and cost-effective forms completion, data collection and process workflow. Their Transaction Origination Platform powers the company’s various industry leading SaaS services by allowing its customers to capture data for multiple forms by using an online one-time-entry “interactive question and answer” process. Its market leading solutions, Efficient Hire and Efficient WOTC, automate the new hire onboarding process for all types of employers.

Efficient Forms is a Bond Technology Partner whose technology enables our recruiting software customers to enhance and extend the capabilities of their software and their business.

 

Jobless claims decline – Good news for the economy and staffing and recruiting professionals

There’s good employment news coming out of Washington – jobless claims are on the decline. For staffing and recruiting professionals, the knowledge that the hiring market is recovering will lead to the creation of more job orders. More clients are looking to fill jobs, more workers are looking for new career opportunities – an improving hiring market benefits everyone.

The labor market is improving
According to the U.S. Department of Labor, jobless claims dropped by 24,000 to 334,000 in the week ending July 13, 2013. Bloomberg reported that this is the fewest jobless claims reported since early May this year at 358,000.

“The labor markets are healing, and as companies see further demand for their goods and services, there is certainly less risk for job loss,” said Russell Price, a senior economist at Ameriprise Financial Inc. in Detroit, who projected a drop to 335,000, according to Bloomberg. Claims are “certainly indicative of an improving job market, but not a particularly robust one.”

There is a definite change of pace from where the economy was about a year ago, when reports were consistently showing a decrease in hiring across the nation. Experts are predicting that larger payrolls and greater job gains are increasing income growth and pushing forward household spending, which is turning around to further sustain the economy and encourage hiring.

“Jobless claims were a little bit better than expected which gives some comfort,” Richard Sichel, who oversees about $1.9 billion as chief investment officer at Philadelphia Trust Co., told The San Francisco Chronicle. “And then you have earnings rolling full steam now so it becomes a stock-by-stock market.”

Companies are increasing hiring
Economists and hiring managers agree – an increase in hiring is either happening or is about to happen. The San Francisco Chronicle reported that the value of the dollar is on the rise and that is helping boost hiring, as companies take advantage of the increase in profits coming their way.

Bloomberg reported that payrolls have increased by 195,000 workers for the second month in a row up to June and jobless claims have stayed close to a four-year low at 7.6 percent. Companies are gaining confidence and hiring more people – especially in cities like Chicago, Las Vegas and Charlotte, North Carolina.

“We’re hiring more managers, we’re looking for quality people when they’re available and bringing them in as we’re looking to accelerate our growth,” Thomas J. Pennison, chief financial officer, said in a July 16 conference call, according to the news source.

Especially in the northwest portion of the nation, recruiting and staffing professionals are finding the number of jobs and clients looking to fill positions are increasing.

“In the Pacific Northwest, I think people are feeling better about the economy, but we’re not seeing much new hiring,” Chief Executive Officer J. Powell Brown said in a July 16 earnings call, according to the news source. “People are doing more with the same amount of employees.”

What does this mean for staffing and recruiting professionals?
For a staffing and recruiting professional, the ramp up in hiring signals an increase in the number of job orders you will have to fill. As a result, your sales, recruiting, and order fulfillment processes and strategy meetings will need to be more efficient and accomplish more in less time. With the right software solutions, professionals will find that this increase in jobs will result in higher profits with less effort.

Work Life Balance in Millennials vs. Boomers creates recruiting and staffing challenges

No one generation is exactly alike, however, the differences between the baby boomers and millennials are a bit more than first expected. As staffing and recruiting professionals are realizing, the priorities that each group focuses on when searching for a new position are vastly different, especially concerning work-life balance. The concept is often ambiguous because the perfect work-life balance is usually somewhat different for each individual. However, it is universally considered the balance between personal time and work and how flexible those lines are and whether the two worlds ever meet. Millennials are a bit more than first expected. As staffing and recruiting professionals are realizing, the priorities that each group focuses on when searching for a new position are vastly different, especially concerning work-life balance. The concept is often ambiguous because the perfect work-life balance is not the same for everyone. However, it is universally considered the balance between personal time and work and how flexible those lines are and whether the two worlds ever meet.

How baby boomers view work-life balance

The baby boomer generation comprises those who were born between 1946 and 1964. Workforce Central Florida claims that this generation is categorized by the desire to succeed professionally. Often this generation is characterized as workaholics and are expected to thrive on competition and one-on-one meetings. Baby boomers believe in working hard to achieve each level in the corporate ladder and as a result, those of this generation often believe in paying your dues and that money and perks are the result of hard work and long hours.

For many baby boomers, taking time off from work or using traditional company hours to handle personal business is considered unprofessional. As a result, this generation is seen to firmly believe in a top heavy work-life balance – more time is spent in the office and trying to climb the corporate ladder.

How millennials view work-life balance

Millennials have a significantly different view about work-life balance in comparison to baby boomers. Workers in this generation were born between 1981 and 1999. The generation is characterized as tech-savvy, enthusiastic, confident and achievement-oriented. Often workers from this generation require variety and challenges and do not expect to “pay their dues.” Work autonomy and the desire to use preferred strategies and procedures are classic signs of a millennial.

“The Millennial generation is already transforming long-held management practices within the workplace. Employers who want to recruit Millennial employees and keep them engaged and happy will need to adapt to meet their needs,” said Dennis Finn, Vice Chair and Global Human Capital Leader at PwC. “PwC’s study discovered that the stereotypes about Millennial employees are more false than true. Millennials’ attitudes are similar to those of older employees.”

In terms of work-life balance, this generation focuses its attention on using work as a means to an end and believes that flexibility in the office is required for a positive career experience. According to PwC’s NextGen: A global generational study, millennials put a premium on work-life balance unlike previous generations. Often individuals from this group do not believe that early career sacrifices are worth potential rewards and they want a balance between time spent at work and at home. In addition, because individuals from this generation grew up multitasking with the help of technology, they are more prone to blurring the lines between work and their personal lives. It’s not uncommon for a millennial to answer personal emails during working hours or to leave the office for an appointment and return later.

Is the difference in opinion impacting how each group is viewed?

The difference in opinion about the importance of work-life balance, as well as a host of other issues, are causing friction between the two groups. It’s not uncommon to hear older generations talk about millennials being lazy or entitled, while the younger set believe older workers are stuck in less efficient working practices.

Forbes reported that this divide on workplace etiquette has made generational intelligence a key requirement for any recruiting and staffing professional. The takeaway for recruiting and staffing firms is that you need to develop and use generationally applicable recruiting and placement techniques to assure your customers that there is a great fit between the job and the candidate/employee. That way everyone achieves their goals in balancing work and life – and for you, in successful recruiting and staffing.