Bond Adds Singapore to Global Office Network
Bond International Software, the global provider of recruitment & human capital management software & services, today announces the opening of its Singapore office – the latest in its growing network of global offices to expand Bond’s reach throughout the Asia Pacific region.
Bond has experienced at first-hand the recent rapid expansion of the Asia Pacific recruitment industry and has steadily expanded throughout the region since opening its Hong Kong office in 2006. Further offices were opened in Japan and Shanghai in 2009 and 2011. Increasing numbers of current customers are beginning to widen their activities into Singapore, and as a growing number of new agencies are establishing themselves there, Bond has opened the Singapore office to improve its service to new and current customers by providing local sales and support resources.
Further to the expansion of its global network of offices, Bond has developed its benchmark recruitment software product – Bond Adapt – in response to increasing demand from the Asia Pacific market. Bond Adapt is the first global recruitment software to have been fully configured to be entirely compliant with Singapore employment legislation and be fully functional in English, Chinese, Japanese and Korean, whilst retaining all the flexibility and scalability inherent in the Bond Adapt platform.
Steve Russell, CEO, Bond International Software, comments, “We are firmly committed to developing our services in this vibrant and burgeoning recruitment market. With the opening of the Singapore office, we now have the necessary infrastructure and the tailored product portfolio to meet the needs of the Asia Pacific recruitment market. We are fully equipped to service established agencies, new start-ups and multi-national agencies across the region.”
The new office address is:
Bond International Software (Singapore) Pte Ltd
30 Raffles Place,
Level 17 Chevron House,
Singapore 048622
Tel: +65 6809 6171
Fax: +65 6809 6201
Email: sales@bondadapt.com.hk
Web: www.bondadapt.com.hk
Ball and Hoolahan Achieves Significant Annual Savings with Bond Adapt
Ball and Hoolahan, a specialist marketing services recruitment company, has made significant annual savings since signing an ongoing contract with Bond International Software, the global provider of recruitment & human capital management software & services, to deploy its specialist portfolio of recruitment software applications – Bond Adapt.
Furthermore, Ball and Hoolahan has streamlined its recruitment processes and increased visibility across the business, avoiding duplication of data entry and also reducing the amount of manual administration being carried out by its team.
Ball and Hoolahan was founded in 1988, and today its 15 consultants source and place marketing professionals in roles that vary from graduate to director level at blue-chip companies. The company places around 35 candidates per month and had 18,000 active candidates stored in its recruitment database. Prior to the implementation of Bond Adapt, Ball and Hoolahan was using a system that had been designed specifically for executive search companies, which did not provide the flexibility required for its contingency recruitment style of business.
Ball and Hoolahan therefore required a bespoke system that could be configured to meet its constantly changing needs as a business – in particular, improving visibility and efficiency across all processes. Ball and Hoolahan conducted a thorough review of the market, spending a year researching and trialling numerous systems. From its findings, the business concluded that Bond Adapt was the most flexible of software packages, allowing configuration ‘to the nth degree’, as well as being the most cost effective and simple to use software.
In addition to completing many administrative tasks themselves – such as using Bond Adapt to process invoices, thus eliminating the need for additional administrative staff – Ball and Hoolahan has now centralised its entire business infrastructure with Bond Adapt, eliminating the previous risk of errors associated with the duplication and re-entering of candidate, financial, HR and administrative data.
Hilary Hoolahan, Director, Ball and Hoolahan, comments, “The recruitment market is constantly changing, often moving in line with the economic climate, which as we all know has been more than a little rocky in recent years. For this reason, we required a robust and flexible recruitment system that would always be able to support our business no matter what changes the industry forced us to undertake. In Bond Adapt, we have an entirely configurable software package, and simply because of its innate flexibility and functionality, we have been able to reduce our administrative overheads considerably.”
Hoolahan concludes, “Right from the outset of our relationship with Bond, I have been thoroughly impressed with the level of customer service we receive from them. For instance, despite being a relatively small company, Bond’s Managing Director, Tim Richards, visited us at the time of the contract signing, which is illustrative of their customer-centric focus. During our relationship with Bond, I have seen other products on the market, but none that are as suitable for our business as Bond Adapt. It is for this reason that we plan to expand our services with Bond Adapt further, as we are soon to integrate it in a more sophisticated way with both jobs boards and our own website.”
Bond International Software Wins $4m Contract in Japan
Under this contract Bond will provide licences and services as well as ongoing support to one of Japan’s leading temporary staffing agencies. The work includes development of systems and configuration to support Japanese labour law requirements and the system will incorporate Bond’s Adapt Staffing suite including front office, timesheets and invoicing. It will manage a recruitment team of over 1,000 personnel spread across 20 offices in Japan and pay approximately 35,000 temporary staff per month.
Bond has been operating in Japan since 2009 and so far the company has worked with predominantly international recruitment firms. This is its largest project with a Japanese staffing agency.
The deal is said to be worth USD4m over five years.
“This contract win is a great example of our market leading software and continued expansion across geographies. The new system also demonstrates Bond’s flexibility in its products and services,” commented Chief Executive, Steve Russell.
Bond Achieves Quality and Environmental ISO Accreditation
Bond achieves ISO accreditation in quality management systems and environmental management standards Bond International Software achieves ISO 9001:2008 and ISO 14001 accreditation, further supporting commitments to customer service and environmental responsibility
Bond International Software, the global provider of recruitment and capital management software & services, announces its accreditation with internationally recognised quality management systems and environmental management standards – ISO 9001:2008 and ISO 14001 respectively.
The ISO 9001:2008 standard is only awarded to companies who can evidence effective and documented processes for communicating with customers regarding product information, enquiries, contracts, orders, feedback and complaints and have in place a framework for the regular review of such processes.
Bond has been awarded this accreditation, recognising an ongoing commitment to the high quality of customer service it provides. Using a formalised feedback recording process, Bond is able to log and track when feedback is received, the path that individual cases take through the business and when a resolution is reached. Bond is also able to analyse complaints, identify trends that indicate any shortfalls in customer service or product design in order to specifically target efforts to resolve any underlying faults and prevent such issues reoccurring. A highly searchable document management system is also in place for employees to refer to their departments’ individual best practise guidelines, thereby promoting constant adherence to the procedures.
Along with ISO 9001:2008, Bond has been awarded the ISO 14001 standard, illustrating Bond’s ongoing commitment to its corporate environmental responsibility. Accreditation with the ISO 14001 standard signifies that a company is minimising how is operations negatively affect the environment and complies with applicable environmental legislations and requirements. As part of complying with such legislation and attaining accreditation, Bond has implemented ‘paperless office’ procedures, has a recycling scheme in place and includes strict environmental criteria in supplier selection. In addition, any employee travel is also made in the most eco-friendly way in order to minimise the company’s carbon footprint.
Les Jones, Lead Auditor and Director of IQS UK, who oversaw the auditing process, comments, “I was suitably impressed with the systems Bond had in place – such as its formalised feedback processes – to happily certify its adherence to the ISO 9001 accreditation. These services demonstrate Bond’s constant determination to provide an optimum level of service. Similarly, the company was able to demonstrate robust environmental management procedures in order to fulfil the standards necessary to obtain the ISO 14001 standard.”
Tim Richards, Managing Director, Bond International Software (UK), comments, “It is our goal as a company to reach and maintain the highest industry standards in all areas of our business. We have a constantly growing list of internationally recognised accreditations and these most recent ISO 9001:2008 and ISO 14001 accreditations further prove our determination to provide the very best products and services to our customers and reflect our belief that every part of our business and operations contributes to this aim.”
Bond Sets the Bar for Data Protection with Company-Wide ISO Accreditation
Bond International Software, the global provider of recruitment & human capital management software & services, has been accredited with the internationally recognised Information Security standard – ISO 27001:2005.
The quality management accreditation was first given to Bond Payroll Services – the division of Bond International Software that provides expert payroll outsourcing services – in 2011 and has now been awarded to the entire Bond business. This endorsement recognises Bond’s ongoing commitment to improving its services and policy of guaranteed security for all of its products as well as taking into account data protection legislation.
The international standard is only given to companies that fulfil and maintain specific best practice requirements for their Information Security Management Systems (ISMS) and associated processes. The IT systems and processes are subject to an auditing process, after which they are awarded certification provided they have met the stipulated standards. The new accreditation will apply to Bond’s entire range of services ensuring that the products and data held within them is now certified as being fully secure, as well as any sensitive client information that Bond handles.
Les Jones, Lead Auditor and Director of IQS UK, who oversaw the auditing process, comments, “After a detailed and thorough review of Bond’s software and systems, along with its organisation-wide procedures and policies for information security, I was pleased to conclude that Bond’s information security readily met the standards and quality to achieve full certification of ISO 27001:2005. The company was able to easily demonstrate that the necessary systems and procedures were in place to minimise security risks. These included high levels of secure integration between internal departments and external bodies, securing physical business premises and access to computer systems and also suitable protection of sensitive data and documents.”
Tim Richards, Managing Director, Bond International Software (UK), comments, “Our company policy is to be market leaders and promote excellence in the field of recruitment, HR and payroll software and services. An inherent part of these activities is a compulsion to treat our customer data with the utmost sensitivity. We see this as a natural component of providing the very best in customer service – something that we are particularly proud to consistently achieve.”
Richards concludes, “Large recruiters, especially those with international or public sector activities, often stipulate that their suppliers must hold a formal information security certification, typically the ISO 27001:2005 certification.. Having now achieved exactly this certification, we are therefore sufficiently equipped to guarantee the levels of reassurance required by such organisations and we look forward to the extra opportunity such an award will afford us.”
REC Names Bond as CIETT World Employment Conference 2012 Co-Sponsor
Bond International Software, the global provider of recruitment & human capital management software & services, has been officially unveiled as the co-sponsor of the Ciett World Employment Conference 2012, incorporating REC Annual Convention, which is renowned in the international recruitment industry for being the networking event of the year. The conference takes place on the 23rd – 25th May at the Landmark, 222 Marylebone Road, London.
As part of the co-sponsorship deal, Bond will be showcasing at the conference the latest version of Bond Adapt – the specialist portfolio of recruitment software applications. As a co-sponsor at the global recruitment event of the year, Bond further demonstrates its determination to share its in-depth industry experience and innovative technology solutions with the international marketplace and ensure a close relationship with the industry as a whole.
Demonstrations will be given of the latest version of its flagship product, Bond Adapt, currently used by some of the largest global recruiters and available as a Software-as-a-Service or as an on-site deployment. Newly developed features to aid recruiters’ day-to-day activities will be highlighted along with proven AWR workflows and Bond Adapt’s wide integration with other popular industry tools, such as Daxtra’s Search Station 2 and Drag&Tag.
The theme for the three-day Ciett World Employment Conference 2012 is “Transforming the Global Brand”. The conference programme has been specifically designed to provide the 350 attending delegates with a balance between the strategic trends of the international staffing industry, whilst offering practical business advice.
As host for the World Conference, Kevin Green, Chief Executive of REC, comments, “The recruitment and staffing industry has a leading role to play in the global economic recovery, and as an international recruitment software provider itself, Bond is well-placed to offer new recruitment solutions that are continually being brought to the marketplace. We are therefore delighted that Bond International Software supporting the World Employment Conference. REC is committed to raising standards and professionalism in the industry. We have brought together high profile speakers and world experts to address this global audience. We are excited that Bond has chosen to partner with us and Ciett. It demonstrates the level of interest that already exists for the event.”
Tim Richards, Managing Director, Bond International Software, comments, “As we emerge from a difficult period of economic instability, the recruitment industry must be encouraged to embrace new and exciting ways of doing business, whether that be through the purchase of an innovative technology solution, or a change in mindset of how particular processes should be conducted and managed. It is for this reason that engaging directly with the market via networking events, such as the World Employment Conference, is crucial to the continuing development of the recruitment industry, and we are therefore proud to be co-sponsoring this year’s event.”
