Here to support you
As a SaaS provider, we place as much emphasis on our customer service, as we invest in the development of our staffing and recruitment software. We want to make things as easy as possible when it comes to providing support for your recruitment technology, helping you increase your product knowledge and achieve operational excellence.
To open a support ticket and log a case with us visit our Global Case Portal.
Don’t have an account? Request access.
Access to e-learning at your fingertips
Our e-learning portal offer comprehensive self-help guidance about how to optimise Adapt’s staffing and recruiting software giving you access to:
- Product documentation, including the latest release notes
- Training guides and videos
- Many more valuable tools for all users
We also regularly host webinars offering training on specific topics and partner integrations to keep you informed.
More software training options
For a more bespoke solution, we are able to offer in person training solutions to help you become familiar with our recruitment and staffing software. Our team of qualified trainers works with you to build confidence in using all aspects of Adapt, including applicant tracking, CRM, reporting, payroll and billing and more, so you gain maximum productivity and efficiencies, giving you more time to focus on nurturing your candidate and client relationships.
We are able to create a course specific to your requirements before you go live, ensuring each delegate is prepared and proficient in using the software. Our courses use example data and everyday scenarios in order to give your users a thorough and practical understanding of the system. We also offer modular based courses allowing you to tailor each session to meet your needs, and available to access for future training requirements. All of our courses include training documentation, workbooks and full trainer support together with a post training support service.
For the UK and US if you are looking to host your own training, we can offer ‘train the trainer’ courses to equip your staff with the skills and knowledge to run internal courses.
“The user training was excellent, it was professionally run from start to finish. The trainer’s style was very refreshing and made what is essentially quite a mundane subject funny and engaging. They know the product inside out and did really well to make everybody in the group feel like they’re being tutored individually. Very good couple of days from a training perspective.”
“The training course was absolutely fantastic. I learnt key skills and areas of Adapt that I was not aware of before which have really helped my growing company. The service and information provided was exceptional and the trainer was thorough in answering any questions or queries. I would gladly recommend this course.”
“It was far more beneficial having a trainer that’s worked in the industry. Extremely useful and relevant.”
Recruitment International Company Evaluation
SIGNUP & ONBOARDING
VALUE FOR MONEY
SERVICE EXCEEDED EXPECTATIONS
Got a technical support question?
Open a support case or contact our customer success team directly.
01 903 707007
+61 2 9037 2833
+852 2892 7605
+65 6890 6170