Technology is changing our world – we have to change with it…

LondonCalling“Technology is changing our world -we have to change with it” was one of the top 10 insights Kevin Green, Chief Exec, Recruitment & Employment Confederation (REC) shared following the recent CIETT 2012 World Employment Conference.

On the 23rd – 25th May this year, hundreds of delegates from 34 countries, representing five continents, descended upon the Landmark Hotel in London to attend one of the biggest – and most important – recruitment conferences the Recruitment & Employment Confederation (REC) has ever hosted.

The theme of the 2012 CIETT World Employment Conference was ‘Transforming our Global Brand’AdaptUX were proud Co-Sponsors of this unique, visionary event.
Over two agenda packed days, world leading speakers shared their experiences and expertise on the future of the global recruitment industry. Hot topics ranging from industry trends, youth employment & global branding, right through to social media, the UK labour market and the future of recruitment were all discussed and debated – giving inspirational insight to those who came and listened.
Top 10 Takeaways from CIETT 2012

– by Kevin Green, CEO, REC    

Kevin Green of the REC – (the organisers of the CIETT event and recent winners of ‘Trade Association of the Year’ Award ) – published the top 10 insights he took away from the conference.

A little taster of  these insights:

1) Now is our time

Jobs and growth are currently the number one issue for governments, businesses and the media around the world. As recruiters we need to be recognised as being a central provider of solutions. However we must be bolder and more confident in promoting ourselves as addressing this concern. We get people back to work, we help people advance their careers and we support organisations in securing the talent they need to succeed.

2) Technology is changing our world – we have to change with it

Lynda Gratton from the London Business School told us how the interface between workers and technology is making the world a much smaller place, and skills more transferable. Younger generations are looking for personal development and learning from their careers, not just financial reward. Flexible working is only going to increase as keeping people in offices will simply be too expensive in the future. Are you ready for Gen Y and a world of home workers?

3) We must play to win

PR expert Richard Cox said that it looked to him like recruiters, collectively as an industry, had been playing for the draw. To positively reposition ourselves in the ongoing debate with governments and trade unions he urged us to play to win – using more engaging and emotional messages to make an impact.

4) Lay the “comeback sauce” on every customer

One of my favourite sessions of the whole 3 days was the presentation by American recruiter Mary B Lucas. Using tales of her father’s homespun wisdom she shared some really sharp insights into improving the customer experience and putting relationships at the heart of your business. Everyone you do business with is different – what can you do in each interaction is to make every customer feel recognised and special, if you do this they will “comeback” time and again.

To read the FULL list of Kevins Top 10 Insights, please CLICK HERE


  • Did you attend the 2012 CIETT World Employment Conference?
  • If so, what were your top takeaways?
  • How has the event inspired you to transform YOUR global brand?

For more information about how technology is changing our world, speak to one of our recruitment software experts on 01903 707070 or email

Bond Adds Singapore to Global Office Network

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Bond International Software, the global provider of recruitment & human capital management software & services, today announces the opening of its Singapore office – the latest in its growing network of global offices to expand Bond’s reach throughout the Asia Pacific region.

Bond has experienced at first-hand the recent rapid expansion of the Asia Pacific recruitment industry and has steadily expanded throughout the region since opening its Hong Kong office in 2006. Further offices were opened in Japan and Shanghai in 2009 and 2011. Increasing numbers of current customers are beginning to widen their activities into Singapore, and as a growing number of new agencies are establishing themselves there, Bond has opened the Singapore office to improve its service  to new and current customers by providing local sales and support resources.

Further to the expansion of its global network of offices, Bond has developed its benchmark recruitment software product – Bond Adapt – in response to increasing demand from the Asia Pacific market. Bond Adapt is the first global recruitment software to have been fully configured to be entirely compliant with Singapore employment legislation and be fully functional in English, Chinese, Japanese and Korean, whilst retaining all the flexibility and scalability inherent in the Bond Adapt platform.

Steve Russell, CEO, Bond International Software, comments, “We are firmly committed to developing our services in this vibrant and burgeoning recruitment market. With the opening of the Singapore office, we now have  the necessary infrastructure and the tailored product portfolio to meet the needs of the Asia Pacific recruitment market. We are fully equipped to service established agencies, new start-ups and multi-national agencies across  the region.”

The new office address is:

Bond International Software (Singapore) Pte Ltd
30 Raffles Place,
Level 17 Chevron House,
Singapore 048622
Tel: +65 6809 6171
Fax: +65 6809 6201

Ball and Hoolahan Achieves Significant Annual Savings with Bond Adapt

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Ball and Hoolahan, a specialist marketing services recruitment company, has made significant annual savings since signing an ongoing contract with Bond International Software, the global provider of recruitment & human capital management software & services, to deploy its specialist portfolio of recruitment software applications – Bond Adapt.

Furthermore, Ball and Hoolahan has streamlined its recruitment processes and increased visibility across the business, avoiding duplication of data entry and also reducing the amount of manual administration being carried out by its team.

Ball and Hoolahan was founded in 1988, and today its 15 consultants source and place marketing professionals in roles that vary from graduate to director level at blue-chip companies. The company places around 35 candidates per month and had 18,000 active candidates stored in its recruitment database. Prior to the implementation of Bond Adapt, Ball and Hoolahan was using a system that had been designed specifically for executive search companies, which did not provide the flexibility required for its contingency recruitment style of business.

Ball and Hoolahan therefore required a bespoke system that could be configured to meet its constantly changing needs as a business – in particular, improving visibility and efficiency across all processes. Ball and Hoolahan conducted a thorough review of the market, spending a year researching and trialling numerous systems. From its findings, the business concluded that Bond Adapt was the most flexible of software packages, allowing configuration ‘to the nth degree’, as well as being the most cost effective and simple to use software.

In addition to completing many administrative tasks themselves – such as using Bond Adapt to process invoices, thus eliminating the need for additional administrative staff – Ball and Hoolahan has now centralised its entire business infrastructure with Bond Adapt, eliminating the previous risk of errors associated with the duplication and re-entering of candidate, financial, HR and administrative data.

Hilary Hoolahan, Director, Ball and Hoolahan, comments, “The recruitment market is constantly changing, often moving in line with the economic climate, which as we all know has been more than a little rocky in recent years. For this reason, we required a robust and flexible recruitment system that would always be able to support our business no matter what changes the industry forced us to undertake. In Bond Adapt, we have an entirely configurable software package, and simply because of its innate flexibility and functionality, we have been able to reduce our administrative overheads considerably.”

Hoolahan concludes, “Right from the outset of our relationship with Bond, I have been thoroughly impressed with the level of customer service we receive from them. For instance, despite being a relatively small company, Bond’s Managing Director, Tim Richards, visited us at the time of the contract signing, which is illustrative of their customer-centric focus. During our relationship with Bond, I have seen other products on the market, but none that are as suitable for our business as Bond Adapt. It is for this reason that we plan to expand our services with Bond Adapt further, as we are soon to integrate it in a more sophisticated way with both jobs boards and our own website.”

Ball and Hoolahan website